Shipping policy
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Shipping Policy
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US Shipping Only: We currently do not ship overseas.
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Free Shipping: Enjoy free shipping on orders over $49 within the continental US (48 states).
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Processing Times:
- Most orders ship within one business day.
- Wholesale orders may take 2-5 business days to process.
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Shipping Days: We ship Monday through Friday, excluding US postal holidays.
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Mail Carriers: Small orders ship USPS and UPS, including tracking and insurance for your peace of mind.
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Wholesale Orders: Drop-ship via freight delivery utilizing multiple carriers.
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Tracking Information: You will receive a tracking number as soon as your shipping label is generated.
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Shipping Policy: Damaged Packages
If you receive a damaged package, please follow these steps:
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Document the Damage: Take clear photographs of the following:
- The outside of the box
- The shipping label
- Any visible damage to the contents inside
- The packaging materials
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Contact Us: Please contact us immediately with the photos so we can assist you in filing a claim with the carrier service.
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Retain the Package: Please do not discard the package or its contents, as the carrier may require them for the claims process.
Thank you for your cooperation!
*Continental 48 states only. AK, HI, and US Territories are excluded